What are Spirit Airlines Cancellation & Refund Policies?
Spirit Airlines has maintained its goodwill among travelers for its amazing services. It provides outstanding customer service to the people having any doubts/concerns with the airline. If your travel plan cancels at the last moment, then Spirit airlines provide the flexibility to the passengers to cancel their reservation & request a refund. If you want to cancel your booking & claim a refund, then you must be aware of the Spirit airline cancellation policy & refund policies. In the forthcoming section, a detailed description of the same is given.
Spirit Airlines Cancellation Policy
Spirit airlines have maintained the following rules regarding flight cancellation. The customers are required to take care of the same:
- If passengers cancel their flight ticket within the initial 24 hours of booking for the flights that are scheduled after seven days or more, then they are eligible for free cancellation.
- Free cancellation is also available if cancellation is made before 60 days or more from the departure date.
- If the time remaining for flight departure is from 7-59 days, then passengers will be charged a fee of $49.
- If the remaining days in flight departure are from 0-6 days, then the company is liable to charge you $99.
- If you cancel your flight & rebook another ticket, then if the price of the new ticket is more, you need to pay the remaining amount, or else your money will be refunded in the form of vouchers that can be used for your future use.
- The airline allows cancellation, but the spirit airline cancellation policy must be followed by the passengers.
Spirit Airlines Refund Policy
- If cancellation is made within the initial 24 hours of booking, you are eligible to obtain a full refund.
- If cancellation is made after 24 hours, there will be some deduction from the refunded amount.
- According to Spirit refund policy, refunds are only allowed under certain conditions. So you must ensure that your reason is valid according to the airline's norms.
- If the airline discards/cancels your flight, they will provide the next available flight. But if that does not go according to your plan, you can claim a refund from the airlines.
What are the eligible conditions for flight cancellation & Refund?
Though Spirit airlines do not provide refunds for flight cancellation, some exceptions make the passengers eligible for a refund.
- Flight cancellation due to court summons.
- Flight cancellation due to medical issue of the passenger.
- Due to the sudden demise of a person or immediate family member.
- Boarding is not permitted by the airlines if the flight is overbooked.
- If the airlines cancel your flight & new reserved flight delays your departure for more than 2 hours.
What is the procedure to get a refund?
There are generally two ways to request a refund:
- Via website
- Via Call
The detailed description is given below of get a quick refund:
Via website: If your reason falls under the conditions mentioned above, then you can claim a refund by following the given online steps:
1)Visit the official Spirit Airlines website & navigate to the "my trip" section.
2)Discover your reservation by entering your booking number & passenger name. Or you can log in to directly get your flight details.
3)Press the edit option followed by flight cancellation/refund.
4)Fill in the mandatory information in the refund form to continue the process.
5)You must attach the supporting documents to verify your flight's cancellation.
6)Finally, click on the submit button.
7)You will obtain a confirmation mail on your registered email after sending the refund form.
Via Call: You can reach the customer care service by dialing their official phone number 855-728-3555 with the help of this you can easily touch with Spirit Airlines customer service for a refund request. You can also send a text or Whatsapp on the same number, or direct messages on their official social media account to request a refund. You must always take care that you follow the Spirit refund policy before claiming a refund.
How much time does it take to process your refund?
After making a refund request, it will take 7-10 business days to process your refund if you choose the online mode of payment or if you made payment offline, then it might take up to 20 business days to get your money back in the original mode of payment.
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