Pegasus Airlines Cancellation & Refund policy

Pegasus Airlines Cancellation & Refund policy

Pegasus Airlines is a low-cost airline in Turkey. It is a low-cost carrier airline that flies to various destinations. If you have booked a ticket with the airline and, due to some emergency, if you are being compelled to cancel the same, then you will have to follow a set of policies and procedures through which you can go through the cancellation and refund. 

Can I cancel flight ticket Pegasus?

If you wish to cancel the ticket booked with the airline, you must surf through Pegasus Airlines Cancellation policy. The guidelines given in the policy are as follows: 

  • If you wish to cancel the ticket, your ticket must be refundable so that you can get the refund. 
  • You must cancel the ticket within the 24-hour cancellation policy. Through this, you can get a refund of the ticket, irrespective of the ticket type. 
  • If the airline cancels the booking, then they are entitled to give you a refund. If you want a refund, the airline must not cancel the booking due to bad weather. 
  • You will have to produce the relevant documents if you cancel the booking due to any medical emergency.

Pegasus Airline Refund policy

If you wish to get a refund after canceling the booking, then you will have to know the Pegasus Airlines Refund policy. The policies are as follows: 

  • If you have a non-refundable ticket booked with the airline, you must cancel the booking within the risk-free cancellation umbrella so that you can get a refund. 
  • If you have a refundable booking, then you can cancel the booking anytime, and you can get a refund. 
  • If you have an elite, business, or premium class booking, then you can get to cancel the booking even at the last minute, which is before the boarding starts, then you can get the refund. 
  • If the airline cancels the booking, other than the reason for bad weather conditions, then you can get a refund from the team. 
  • You must cancel the ticket within three hours of the departure time, through which you will be eligible to get the refund. 

Pegasus Airline's cancelation and Refund request process

After getting to know about the policies, you can now go through the process. The step-wise procedure is as follows: 

  • Reach out to the official website of Pegasus Airlines. 
  • Then, retrieve your booking from my bookings option using your ticket details. 
  • Choose the cancel option from the menu options list. 
  • Provide a reason and go ahead with the cancellation process with the help of on-screen instructions. 
  • After canceling the ticket, choose the refund option from the menu icon list. 
  • You will get a refund form; fill out the same, providing the required details. 
  • Then, you will receive an email to your registered email address regarding the same. You will also get a ticket number. Refer to it for further requirements.  

Conclusion- If you have any other query regarding the cancellation or refund, then you can go through the details given in the content above. If you still have any further questions, then you can visit the webpage of the airline or contact the customer service team. 

 

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