How do I speak to someone at Avianca?

How do I speak to someone at Avianca?

When you are traveling with senior citizens, pregnant women, or kids, having an extra helping hand from the Airline is mandatory. There could be various things that need to be resolved related to the journey and boarding procedures. You cannot run here and there for help during such situations, so the most convenient would be to call the representatives at Avianca Airlines phone number +1 802 538 7042 or +1 800 778 4838to immediately connect with the help center and get the required help to make the journey free from all the doubts and troubles. Further in this read, we will discuss more about how the Airline can be contacted. 

Steps to call Avianca Airline: To call the executives, there are some simple steps that you will be required to follow so it can be quick to talk to a live person on the phone. Follow the given steps mentioned below carefully: 

  • First, dial Avianca Airlines phone number +1 802 538 7042 or +1 800 778 4838, the customer service phone number, and get through the IVR instructions.
  • Press 1 to select the language you prefer while talking to someone at the Avianca help center.
  • Then you will be required to press 2 to make the reservation and enquire about the same.
  • You can press 3 if there are some modifications that need to be made to the flight ticket.
  • Pressing 4 will help with the cancellations and refunds with the Airline.
  • To talk to a live person at the help center of Avianca you can press 5.

How do I talk to a representative at Avianca?

After the phone, the next medium of contact is to speak to someone at Avianca by using live chat support. The live agents are there to resolve the queris 24/7 and do not require any charges. You can chat with them from anywhere around the world without any place foundation. Any query related to the flight journey can be resolved on chat. Follow the mentioned process to get to the live chat support:

  • Visit the official website of Avianca Airlines.

  • Then, click on the message sign given at the bottom right corner.

  • Select Web Chat from both the conversation options available on the page

  • Next, tap on the Start Chat and pick the query from the Menu.

  • And start the conversation by sharing the inconveniences with the live chat agents. 

Does Avianca Have 24 Hour Cancellation Policy?

The bookings you have made with Avianca Airlines can be canceled within 24 hours of ticket purchase, and a full reimbursement will be provided. Cancellation during this time will be free of charge and be quick. The tickets can also be canceled 24 hours prior to the scheduled flight, but you will be asked to pay the cancellation charges, and there will be some inconveniences in getting a refund, or the full amount will not be refunded. 

How can I connect with Avianca Airlines via email?

During the journey, you get through many experiences; some are good, and some are bad. You can contact the Airline via email and send them all the queries and problems that are creating troubles. You can complain about the inconveniences, ask queries, and make suggestions, as each feedback will be welcome,d and the required changes or improvements will be made at The Airline will not be fast on email as they are on the phone and will take time to respond. But the solutions will be valuable and wil make the journey comfortable. 

Is Avianca Airlines available 24/7?

Before you connect with Avianca Airlines customer service, it is crucial to know when they are available. The Airline is there to help 24 hours a day and seven days a week at +34913337053 on the live chat support, but when it comes to email, the Airline will definitely take the time, which can be from two to three days. However, if you are facing some connectivity issues on call, then contacting the customer representatives during the early morning hours will be most convenient. 


We have gone through all the contact mediums that can help you talk to a representative at Avianca, the one that is the best way to connect with the Airline. The Airline is there to help on all the social media handles as well, from Twitter and Facebook to Instagram and LinkedIn; pick one to contact. If you get through more queris, then go to the official website of Avianca Airlines. 

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